We're Hiring: Customer Success Executive ( Hyderabad ) Location:

Hyderabad Compensation: ₹30,000 – ₹40,000 per month (depending on experience) Experience: 0–3 years FretBox is India's leading Hostel & Campus Residential Management Platform, trusted by universities serving 100,000+ students across the country. As we continue expanding in South and onboarding new university partners, we are looking for a Customer Success Executive who is passionate about building relationships, solving problems, and helping customers succeed.

What You'll Do: Be the primary point of contact for assigned universities Conduct onsite product training sessions for university staff and administrators Support universities during implementation and day-to-day operations Build strong relationships with wardens, hostel teams,



and management Coordinate with our product and support teams to resolve customer issues Ensure customers derive maximum value from the FretBox platform

Who Will Succeed in This Role?

- Excellent communication and interpersonal skills
- Strong customer-first mindset
- Comfortable working onsite at university campuses
- Eagerness to learn and grow in a fast-paced startup workplace
- Ability to take ownership and proactively solve problems
- Prior experience in customer support, customer success, training, operations, or relationship management is a plus This role is ideal for someone who enjoys meeting people, helping customers, and creating exceptional user experiences. Send your resume to: [email protected]

📌 Customer Success Executive (Hyderabad)
🏢 FretBox
📍 Hyderabad