International Non Voice
Role & responsibilities
- Handled international customer queries and complaints via chat.
- Ability to handle 2-3 chats at a time.
- Provide customer support and issue resolution for global clients.
- Deliver high-quality customer service experience.
- Maintain call quality standards (CSAT) and meet targeted KPIs.
- Upsell / cross- sell wherever applicable.
Preferred candidate profile
- Minimum 1 year of International BPO Experience mandatory
- Excellent Communication skills
- Versatile working in rotational shifts and rotational week offs
- Immediate joiners preferred
Interested Candidates can share their CV or connect below:
WhatsApp: (phone hidden)
Email ID:
[email protected]
📌 Customer Service Representative | International Chat (Noida)
🏢 Tech Mahindra
📍 Noida