- Handle inbound calls from customers
- Resolve customer queries, complaints, and issues efficiently
- Provide accurate information about products/services
- Maintain high levels of customer satisfaction
- Document customer interactions in the system
- Meet quality standards and performance metrics (KPI/SLAs)
Required Skills:
- Excellent verbal and written communication skills in English
- Solid listening and problem-solving abilities
- Basic computer knowledge
- Ability to work in night shifts
- Customer-centric attitude
Hindi mandatory Job Type: Full-time
Pay: ₹17,000.00 - ₹25,320.69 per month
Benefits
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Service Representative (Hyderabad)
🏢 CareSource
📍 Hyderabad
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