Associate Center Manager Kumaraswamy Layout Bengaluru

Associate Center Manager Kumaraswamy Layout Bengaluru

02 Sep
|
Cult.fit
|
Bengaluru

02 Sep

Cult.fit

Bengaluru

Location : Kumarswamy Layout, Bangalore

Salary : 3LPA fixed plus Incentives (performance based)

About the Role:

The Centre Manager is the face of a Cultfit center and is responsible for delivering a seamless member experience, driving sales performance, and ensuring operational excellence. This role requires robust ownership, customer centricity, and a passion for creating an energetic, service-driven fitness environment.

Key Responsibilities
Sales & Business Growth
Own monthly targets for memberships, renewals, and upsells.
Drive walk-in/trial conversions through effective consultations.
Manage the entire membership conversion process with clean, consistent, and timely documentation via the portal.
Centre Operations Management
Ensure smooth daily operations using the prescribed checklist tools.
Oversee class schedules, trainer punctuality, and session readiness.
Conduct daily facility audits to maintain cleanliness, safety, and brand standards.
Manage inventory of essentials (first-aid, water, etc.) and ensure timely restocking.
Address operational gaps related to attendance, bookings, equipment,



or facility.
Member Experience & Engagement
Build strong rapport with members to create a welcoming, community-driven environment.
Resolve escalations and ensure a smooth before/during/after-class experience.
Capture and document feedback from members and trainers for continuous improvement.
Uphold Cultfits service quality and act as the primary representative of the centre.

What Success Looks Like
Meeting/exceeding sales and conversion targets.
A consistently smooth, compliant, and high-performing centre.
High member satisfaction, retention, and NPS.
Solid centre ambience, audit scores, and operational excellence.

Qualifications & Skills
Bachelors/Diploma degree.
2–5 years of experience in sales, operations, hospitality, retail, or service roles.
Solid communication and customer-handling skills.
High ownership and problem-solving ability.
Valuable to have: Passion for fitness, wellbeing, and community building.

📌 Associate Center Manager Kumaraswamy Layout Bengaluru
🏢 Cult.fit
📍 Bengaluru

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