* Handle customer queries related to Airline Reservations, Ticketing, Cancellations, Rebooking, and Changes.
- Make and manage Air Travel Bookings efficiently.
- Assist customers with flight schedules, fares, baggage, and other travel-related information.
- Handle Ticket Issuance, Re-Issuance, Refunds, and Itinerary Changes.
- Coordinate with airlines and customers to ensure smooth travel arrangements.
- Provide excellent customer service and resolve booking-related issues promptly.
> Candidate Requirements
Prior experience in Airline Ticketing & Reservations / Air Travel Booking is required. Hands-on experience with Amadeus GDS is mandatory.
- Good knowledge of Airline Fares, Ticketing Procedures, PNRs, Re-Issuance, Cancellations, and Refunds.
- Excellent communication and customer-handling skills.
- Ability to work efficiently in a fast-paced travel environment.
- Candidates with experience in Travel Agencies, Airlines, or Corporate Travel are preferred.
Pay: ₹350,000.00 - ₹450,000.00 per year
Perks
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund