Customer Retention Executive (Goregaon)

Customer Retention Executive (Goregaon)

03 Sep
|
What th flex
|
Goregaon

03 Sep

What th flex

Goregaon

Customer Retention Executive / CRM Intern – D2C Fashion Brand

Goregaon West, Mumbai | Work From Office

Freshers & Interns Welcome

About the Role

We are looking for a confident, energetic and enthusiastic person to interact with customers and support our CRM activities.

Key Responsibilities

- Communicate with customers through WhatsApp, Instagram and calls
- Handle basic customer queries and follow-ups
- Assist with orders, exchanges and returns
- Maintain customer details and follow-up records
- Coordinate with the team for customer-related issues
- Support customer engagement and CRM activities

What We’re Looking For
- Excellent communication skills
- Confidence while speaking with customers
- Eagerness to learn and grow
- Positive and proactive attitude
- Basic computer/Excel knowledge
- Interest in fashion, e-commerce and social media

Freshers and interns with the right attitude and communication skills are encouraged to apply. Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Retention Executive (Goregaon)
🏢 What th flex
📍 Goregaon

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