CRE Cum Sales Executive

Company: Kurikkal Furnishing Enterprises Private Limited (KFPL)

Department: Sales & Branch Operations

Location: T3 – Mini Experience Centre, [Kozhikode, Mankavu]

Reporting To: BDM / Branch Manager

Employment Type: Full-time

About the Role

We are looking for a Customer Relationship Executive (CRE) Cum Sales Executive to join our team at our Mini Experience Centre.

The role involves customer handling, sales support, enquiry management, follow-ups, order coordination, and maintaining a positive customer experience.

This is a good opportunity for candidates who are interested in sales, customer service, retail, and business development.

Key Responsibilities

- Welcome and assist customers visiting the showroom.
- Handle customer enquiries through phone, WhatsApp, and other channels.
- Understand customer requirements and recommend suitable products.
- Explain product features, pricing, availability, and delivery timelines.
- Follow up with customers and support the sales conversion process.
- Coordinate with the Branch Manager / BDM regarding customer requirements and orders.
- Maintain accurate customer and enquiry records.
- Follow up on orders, billing, dispatch, and delivery updates.
- Handle basic customer concerns and escalate issues when required.
- Support the branch in achieving its sales targets.
- Maintain proper product display and showroom standards.
- Collect and encourage customer feedback and Google reviews.
- Submit daily customer enquiry and sales-related reports.
- Follow company policies,



branch SOPs, and reporting procedures.
- Perform other sales and branch-related responsibilities assigned by Management.

Candidate Profile We are looking for someone who is:
- Good at communication and customer interaction
- Confident and positive in dealing with customers
- Interested in sales and customer service
- Comfortable using WhatsApp and basic computer applications
- Good at follow-ups and maintaining customer relationships
- Responsible, energetic, and willing to learn
- Able to work as part of a team

Experience
- 0–2 years of experience in sales, customer service, retail, showroom sales, or a related field is preferred.
- Freshers with valuable communication skills are also encouraged to apply.

Qualifications
- Plus Two / Diploma / Degree or equivalent.
- Relevant sales or customer service experience will be an added advantage.

Key Skills Customer Service | Sales | Retail Sales | Customer Relationship Management | Communication | Lead Follow-up | Enquiry Handling | WhatsApp Communication | Order Coordination | Teamwork

Why Join Us?

- Opportunity to develop your career in sales and customer relationship management
- Practical exposure to showroom sales and branch operations
- Supportive team environment
- Growth opportunities based on performance

For more details contact: [email protected] Pay: ₹13,000.00 - ₹16,000.00 per month

Benefits

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Customer Relationship Executive (Kozhikode)
🏢 kurikkalgroup
📍 Kozhikode