Are you passionate about customer interaction and sales? Join our dynamic team and help customers enjoy a smooth and hassle-free relocation experience. We are looking for enthusiastic individuals with strong communication and relationship-building skills who can convert customer inquiries into successful bookings while ensuring exceptional customer satisfaction.
Key Responsibilities
- Handle inbound and outbound customer inquiries
- Provide accurate quotations and recommend suitable solutions
- Follow up with prospective customers to maximize conversions.
- Coordinate with operations, vendors, and moving teams for seamless service execution.
- Maintain regular communication with customers before, during, and after the service
- Resolve customer queries and ensure a superior customer experience.
- Update customer details, quotations, bookings, and service status in the CRM.
- Cross-sell value-added services such as home cleaning, painting, storage, and home maintenance.
- Maintain high service quality and collect customer feedback after service completion.
Desired Candidate Profile
- Freshers and candidates with up to 2 years of experience can apply.
- Excellent verbal and written communication skills.
- Strong customer handling and negotiation skills.
- Target-oriented with a positive attitude.
- Ability to multitask and work in a fast-paced environment.
Why Join NoBroker?
- Be a part of India's leading proptech company, transforming the home services and real estate industry.
- Excellent career growth opportunities with structured learning and internal promotions.
- Attractive salary with lucrative performance-based incentives.
- Gain hands-on experience in sales, customer relationship management, and operations.
- Work in a collaborative, energetic, and fast-paced workplace.
- Comprehensive onboarding and training to help you succeed from day one.
- Performance recognition through rewards and incentive programs.