Position: Customer Care Executive – Service Department (Telecaller)

Department: Service

Role: Customer Calling & Service Marketing

Location: KVR Maruti- Thirurkkad, Angadippuram, Malappuram Dist

Job Descriptions:-

- Make daily outbound calls to customers from service-related data.
- Call customers for free service, paid service and running repair follow-ups.
- Follow up on service leads, pending customers and missed appointments.
- Convert customer calls into service bookings and appointments.
- Follow up on booking-to-conversion and ensure customers visit the workshop.

Candidate Profile:

- Good communication and convincing skills.
- Customer-friendly attitude and good telephone etiquette.
- Basic computer knowledge and ability to maintain call records.
- Experience in telecalling, customer care, service marketing, automobile or dealership operations will be an advantage.
- Freshers with good communication skills can also be considered

Pay: ₹12,000.00 - ₹15,000.00 per month

Advantages

- Cell phone reimbursement

Work Location: In person

📌 Customer Care Executive (Angadipuram)
🏢 KVR Autocars
📍 Angadipuram