Job Summary

We are looking for a customer-focused and enthusiastic Customer Care Executive to provide excellent service to our customers. The ideal candidate will handle customer inquiries, resolve complaints, and ensure a positive customer experience through effective communication and problem-solving skills.

Key Responsibilities

- - Respond to customer inquiries via phone, email, chat, or in person.
- Resolve customer complaints and provide appropriate solutions in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Provide information about products, services, and company policies.
- Follow up with customers to ensure their issues have been resolved satisfactorily.
- Escalate complex issues to the appropriate department when necessary.
- Process customer orders, returns, refunds, and exchanges as required.
- Meet customer satisfaction and performance targets.
- Work collaboratively with team members and other departments to improve customer service.

📌 Customer Care Executive (Perintalmanna)
🏢 ABATE AS
📍 Perintalmanna