Key Responsibilities

- Handle customer calls professionally (inbound/outbound)

- Provide accurate information and effective resolutions

- Maintain proper call records and update CRM systems

- Follow quality standards, compliance, and process guidelines

- Ensure high levels of customer satisfaction

- Meet daily productivity and performance targets (KPIs)

Eligibility Criteria

- Graduates (Freshers can apply)

- Non-Graduates with a minimum of 1 year of customer service experience

- Strong verbal communication in Hindi & English

- Proficiency in any ONE regional language (Kannada / Tamil / Telugu)

- Basic computer knowledge and typing skills

- Willingness to work from office (HSR Layout, Bengaluru)

Desired Skills

- Excellent communication and interpersonal skills

- Strong problem-solving and active listening abilities

- Ability to handle customer objections confidently

- Adaptability in a fast-paced voice process workplace

Pay: ₹17,000.00 - ₹19,000.00 per month

Work Location: In person

📌 CSR (Customer Service Representative) (HSR Layout)
🏢 Sahil independent hire outsouring
📍 HSR Layout