We are looking for a CRM Trainee to support the CRM team in handling customer coordination, documentation, follow-ups, and maintaining accurate customer records. The candidate will get an opportunity to learn the complete customer relationship process in the real estate industry.
Key Responsibilities
- Assist the CRM team in handling customer queries and follow-ups.
- Coordinate with customers regarding documentation, payments, agreements, and other formalities.
- Maintain and update customer details and records in the CRM system.
- Follow up with customers for pending documents and required formalities.
- Coordinate with Sales, Accounts, Legal, and other departments for customer-related requirements.
- Assist in resolving customer queries and ensuring timely responses.
- Maintain proper records of customer communication and follow-ups.
- Support the team in preparing customer reports and updating daily CRM activities.
- Ensure regular follow-up with customers and timely closure of assigned tasks.
- Learn and understand the complete post-sales customer relationship process.
Requirements
- Graduate / Undergraduate pursuing graduation preferred.
- Freshers can apply.
- Good communication and interpersonal skills.
- Basic knowledge of MS Office and computers.
- Positive follow-up and coordination skills.
- Positive attitude and willingness to learn.
- Customer-focused and responsible approach.
Location: Bhayander East
Experience: Fresher / 0–1 Year
Salary: As per experience + incentives
Pay: Up to ₹25,000.00 per month
Work Location: In person
📌 CRM Assistant (Bhayandar)
🏢 Nitish Group of Companies (A2Z PMC)
📍 Bhayandar
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