Customer Focus ● Understand customer needs and preferences to recommend suitable jewelry pieces. ● Address customer queries effectively and escalate complex issues when required.

Sales

Mastery ● Demonstrate knowledge of product categories, including features, advantages, and competitive positioning. ● Communicate product value effectively to customers. ● Support the store in achieving store targets. ● Stay updated with the latest collections, and promotions. Flexibility and Change Management ● Adapt to varying shift timings and store requirements. ● Be open to transfers within the cluster area as per business needs. ● Exhibit punctuality and readiness to take on additional responsibilities when needed.

Store Operations

Excellence ● Assist the Senior style associate in processing store deliveries, online order processing, and packaging.



● Assist in stock replenishment and visual merchandising. ● Ensure the store looks presentable, inviting, and adheres to cleanliness standards. ● Support theft prevention by maintaining vigilance and following protocols. ● Follow all company policies, work processes and store standard operating procedures (SOPs). Collaboration ● Collaborate with team members to ensure smooth store operations. ● Work as a cohesive team player, contributing to group success. Decision-Making and Sensitivity ● Display sensibility and sensitivity when addressing customer concerns. ● Use sound judgment in handling challenging situations while maintaining brand standards.

📌 Counter Salesperson (Hosur)
🏢 Kushals Retail
📍 Hosur