03 Sep
|
Ventra Health
|
Hyderabad
03 Sep
Ventra Health
Hyderabad
Overview
- The Correspondence Specialist is responsible for the research and proper handling of incoming correspondence.
Responsibilities
- Works in a variety of work queues servicing multiple clients on claim rejections, duplicate claims, records, and bills.
- Resolves patient billing issues.
- Explains policies and procedures clearly and concisely. Research, resolves, and documents incoming correspondence.
- Evaluates incoming concerns and returns acknowledgement in the appropriate medium (email, telephone, etc.).
- Performs special projects and other duties as assigned.
Qualifications
- High School Diploma or Equivalent.
- One (1) year of customer service experience in a high volume, fast paced setting. Healthcare customer service experience preferred.
📌 Correspondence Specialist (Hyderabad)
🏢 Ventra Health
📍 Hyderabad