Role & responsibilities
- Handle end-to-end hotel reservations for corporate clients.
- Manage hotel bookings, amendments, cancellations & re-bookings.
- Source and compare hotel rates, availability & policies.
- Coordinate with hotels, suppliers and corporate clients.
- Handle special requests, escalations and last-minute requirements.
- Ensure timely confirmations and excellent customer service.
- Coordinate with the relevant stakeholders for billing, invoicing, deposits, refunds, and payment-related matters.
Preferred candidate profile
- Experienced in Hotel Reservations / Corporate Travel / TMC Solid knowledge of hotel booking processes and portals/GDS.
- Good communication, negotiation and coordination skills.
- Experience handling corporate clients is preferred
Interested candidates or professionals with relevant references are encouraged to share their updated resume at
[email protected]
📌 Consultant / Senior Consultant - Hotel Operations (Mumbai)
🏢 Riya Group
📍 Mumbai