- Handle collections for Loan Against Property (LAP) and Home Loan (HL) accounts.
- Follow up with customers for overdue payments through calls and field visits (if required).
- Negotiate repayment plans and ensure timely recovery of dues.
- Maintain accurate records of collection activities and customer interactions.
- Coordinate with internal teams to resolve customer queries related to payments.
- Achieve monthly collection targets while adhering to company policies.
- Ensure compliance with all collection guidelines and regulatory standards.
Eligibility Criteria
- Minimum 1 year of experience in LAP/HL Collections.
- Experience in Banking collections is preferred.
- Ability to work independently and achieve collection targets.
- CIBIL Score: Above 700 (Mandatory).