- Visit customers at their registered/residential or business locations to follow up on pending EMI payments.

- Collect overdue EMI payments from customers and ensure timely repayment.

- Contact customers through phone calls and in-person visits regarding pending payments.

- Explain outstanding amounts, due dates, and available repayment options to customers.

- Maintain accurate records of collections, customer visits, and payment status.

- Follow up regularly with customers who have overdue payments.

- Submit daily collection and field visit reports to the supervisor.

- Handle customer queries professionally and maintain good communication.

- Achieve assigned daily/monthly collection targets.

- Follow company policies and procedures while carrying out collection activities.

Requirements

- Minimum 12th pass / Graduation preferred.

- Freshers and experienced candidates can apply.

- Positive communication and negotiation skills.

- Willingness to travel and make field visits.

- Ability to work with collection targets.

- Two-wheeler and valid driving licence preferred.

- Basic knowledge of smartphones and applications.

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: Hybrid remote in Kochi, Kerala (Kochi)

📌 Collection Executive (Kochi)
🏢 Advice consulex
📍 Kochi