Job Title: CMS Contentful Content Author

Experience: 3-5 years

Notice period: Immediate to 20 days

Role Type: Contract

Location: Mumbai

We deliver end-to-end digital content services, supporting global brands with content management, website operations, digital transformation, and customer experience initiatives.

We are looking for a Junior Content Author – Contentful to support structured content operations for websites and digital experiences across multiple markets, brands, and campaigns.

Responsibilities

Content Authoring

- Create, update, validate, and publish structured content in Contentful based on approved briefs, copy decks, assets, and market requirements.
- Create and update Contentful entries using predefined content models and templates.
- Upload, tag, reference, and maintain images, videos, documents, and other digital assets.
- Correctly map copy, CTAs, links, metadata, and component-level content as per requirements.

Content Quality & Governance
- Perform preview checks across pages and components before publishing or handover to QA.
- Validate spelling, formatting, links, alt text, naming conventions, metadata, and asset references.
- Follow defined publishing workflows, approval processes,



governance standards, and release documentation.

Localization Support
- Assist with content updates across different markets and languages using provided translation inputs.
- Maintain consistency across locale entries, fallback content, reusable content blocks, and references.

Collaboration
- Coordinate with senior content authors, QA teams, developers, project managers, and stakeholders to resolve content-related queries.
- Track daily tasks, defects, clarifications, and status updates using project management tools.
- Manage multiple content tasks according to priorities and deadlines.

Qualifications
- Bachelor's degree in any discipline; preferably Marketing, Mass Communication, Digital Media, IT, or a related field.
- 3-5years of experience in website content authoring, CMS operations, digital publishing, or campaign content support.
- Hands-on experience with Contentful is preferred.
- Candidates with exposure to AEM, WordPress, Drupal, Sitecore, or similar CMS platforms are also encouraged to apply.
- Contentful certification or CMS training is an added advantage but not mandatory

📌 CMS Contentful Content Author (Mumbai)
🏢 RapidBrains
📍 Mumbai