AVM Labs, a growing organization in the Healthcare & Diagnostics sector, is looking for a customer-focused and motivated Customer Support Executive to join our team in Coimbatore.
Position: Customer Support Executive
Location: Coimbatore, Tamil Nadu
Employment Type: Full-time
Experience: 0–2 years
CTC: ₹2.5 LPA – ₹3.2 LPA
Key Responsibilities:
Handle customer queries through Email, Live Chat, and VSoft CRM.
Provide timely, accurate, and qualified responses to customer inquiries.
Assist customers with queries related to diagnostic tests, services, reports, and other support requirements.
Coordinate with internal teams to ensure timely resolution of customer concerns.
Maintain accurate records of customer interactions and follow-ups.
Ensure a professional, courteous, and customer-centric customer experience.
Eligibility & Requirements:
Bachelor's or Master's degree in B.Sc./M.Sc. Microbiology, Biotechnology, Biochemistry, or DMLT.
Freshers and candidates with up to 2 years of relevant experience are eligible to apply.
Solid verbal and written communication skills.
Valuable English communication skills.
Strong interpersonal and customer-handling abilities.
Basic computer knowledge and familiarity with CRM/software applications.
Good coordination and problem-solving skills.
Compensation & Benefits:
CTC: ₹2.5 LPA – ₹3.2 LPA
Laptop & Mobile Allowance: ₹2,000 per month (included in CTC)
Personal laptop is mandatory; the company does not provide a laptop.
Accommodation and food are not provided.
📌 Customer Support Executive Coimbatore
🏢 Avmlabs
📍 Coimbatore
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