Location: Mumbai

Experience: 2yrs

We are seeking an experienced Account Manager to lead client relationships, ensure seamless execution of projects, and drive long-term account growth. The ideal candidate will be responsible for managing key client accounts, acting as a strategic partner, and coordinating cross-functional teams to deliver high-quality outcomes.

Key Responsibilities

- Manage and own end-to-end client relationships for assigned accounts.
- Act as the primary point of contact for clients, ensuring clear, timely, and effective communication.
- Understand client business objectives and translate them into actionable briefs and strategies.
- Collaborate with internal teams to plan, execute, and deliver campaigns and projects on time and within scope.
- Oversee timelines, deliverables, budgets, and approvals across accounts.
- Lead client meetings, presentations, reviews, and performance discussions.
- Monitor campaign performance and provide insights, recommendations, and optimization plans.




- Proactively identify opportunities for account growth, upselling, and cross-selling.
- Handle client escalations and ensure high levels of satisfaction.
- Mentor junior team members and support process improvements within the team.

Requirements

- 1yr of experience in client servicing or account management (agency experience preferred).
- Proven experience managing multiple client accounts independently.
- Solid stakeholder management and client-facing communication skills.
- Excellent project management, planning, and organizational abilities.
- Good understanding of digital marketing, advertising, and creative workflows.
- Ability to thrive in a fast-paced, deadline-driven environment.
- Proficiency in MS Office / Google Workspace tools.
- Strategic mindset with a hands-on, ownership-driven approach.

📌 Client Servicing Executive (Mumbai)
🏢 0101.Today
📍 Mumbai