Client Relationship Manager

Department: Client Relations / Business Development

Position: Client Relationship Executive

Employment Type: Full-Time

Location: Office-Based

About the Role

We are looking for a confident, qualified, and result-oriented Client Relationship Manager to manage client relationships, understand their recruitment requirements, coordinate with internal teams, and ensure smooth delivery of recruitment services.

Key Responsibilities

- Develop and maintain strong relationships with existing and potential clients.
- Communicate with schools, companies, and organizations to understand their staffing and recruitment requirements.
- Follow up with clients regarding vacancies, candidate profiles, interviews, selections, and joining status.
- Coordinate between clients and the recruitment team to ensure timely candidate deployment.
- Handle client queries, feedback, and service-related concerns professionally.
- Generate new business opportunities through calls, follow-ups, references, and professional networking.
- Maintain regular communication with clients and ensure long-term business relationships.
- Prepare and maintain client records, vacancy details, follow-up reports, and communication records.
- Negotiate and discuss service terms, requirements, and commercial aspects with clients when required.
- Achieve assigned targets for client acquisition, vacancy generation, and business development.
- Work closely with the recruitment team to ensure client requirements are fulfilled effectively.
- Provide regular updates to management regarding client activities and business progress.





Candidate Requirements
- Graduate in any discipline.
- Freshers and experienced candidates can apply.
- Excellent communication and interpersonal skills.
- Good spoken and written English.
- Confident personality with a professional approach.
- Good convincing, negotiation, and follow-up skills.
- Basic knowledge of MS Office, email, and Google Sheets.
- Ability to handle multiple clients and tasks simultaneously.
- Target-oriented and willing to take initiative.
- Prior experience in recruitment, client coordination, sales, business development, or consultancy will be an advantage.

Preferred Skills Communication | Client Handling | Follow-Up | Business Development | Negotiation | Recruitment Coordination | MS Office | Teamwork

Key Performance Indicators (KPIs)

- Number of active clients managed.
- New clients acquired.
- New vacancies generated.
- Client conversion and retention.
- Timely follow-up and response rate.
- Recruitment closures and successful candidate joining.
- Client satisfaction and feedback.

What We Offer
- Professional and growth-oriented work environment.
- Training and guidance for freshers.
- Performance-based growth opportunities.
- Opportunity to build expertise in client management and recruitment.
- Career growth within the organization.

Ideal Candidate: A proactive, well-spoken and relationship-focused professional who can confidently communicate with clients, generate recruitment requirements, and build long-term business relationships. Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Client Relationship Manager (Siliguri)
🏢 THE EDGE
📍 Siliguri