Company Description: Datum Solution is a data engineering and analytics company that helps organizations transform raw data into reliable, actionable insights. The team builds scalable data platforms, modern analytics pipelines, and decision-ready reporting systems that support business growth and operational efficiency.

With expertise in cloud data warehouses, ETL/ELT pipelines, BI and analytics, and performance optimization, Datum Solution focuses on accuracy, scalability, and measurable impact. The company partners with both startups and enterprises to simplify data complexity, improve data quality, and enable faster, smarter decision-making across teams. Professionals joining Datum Solution can expect a technology-driven, outcome-focused environment that values strong engineering fundamentals and business understanding.

Role Description: The Claims Analyst – Immediate Joiner role is a full-time, on-site position based in Mumbai. This role involves reviewing, analyzing, and processing insurance claims to ensure accuracy, compliance with policy terms, and timely resolution.

The Claims

Analyst will validate claim information, assess coverage, identify discrepancies, and coordinate with internal teams and external stakeholders to obtain missing documentation and clarify details. Daily responsibilities include maintaining detailed records, preparing claim status reports, supporting claim audits, and contributing to process improvements to enhance efficiency and quality. The role also requires close collaboration with supervisors and colleagues to manage claim workloads and meet service level expectations.

Key Responsibilities

- Manage claims from initial incident notification through resolution and closure.
- Receive and review incident notifications from employees, managers, project teams, and other stakeholders.
- Gather and organize documentation required for claims.
- Prepare and submit claim notifications to insurance brokers and carriers.
- Coordinate with insurance carriers, brokers, adjusters, TPAs,



and other external parties.
- Track claim numbers, adjuster assignments, coverage determinations, deadlines, and other milestones.
- Follow up on outstanding documentation and information.
- Maintain accurate and complete claim files and centralized claims trackers.
- Track claim status, payments, settlements, deductibles, reserves, and closures.
- Identify aging or stalled claims and proactively follow up.
- Support claims involving Auto Liability, General Liability, Commercial Auto, Workers’ Compensation, Property, and other insurance programs.
- Coordinate with Operations, Finance, HR, Legal, Safety, Fleet, and other internal teams.
- Escalate significant, complex, delayed, or high-exposure claims appropriately.

Requirements
- 2+ years of experience in insurance claims, risk management, insurance administration, compliance, fleet claims, workers’ compensation, or a related field.
- Robust understanding of insurance and claims terminology.
- Experience working with insurance carriers, brokers, adjusters, or third-party administrators preferred.
- Strong organizational and documentation skills.
- Excellent written and verbal communication.
- Ability to manage multiple claims and competing priorities.
- Strong attention to detail and accuracy.
- Ability to handle confidential and sensitive information.
- Proficiency with Microsoft Excel, Word, Outlook, and Teams .
- Ability to independently follow up on outstanding items and drive tasks to completion.
- Must be available to work until 2:00 AM IST.
- Immediate joiners only.

Preferred Qualifications
- Experience with General Liability and Auto Liability claims.
- Workers’ Compensation claims administration experience.
- Experience supporting claims across multiple entities or business units.
- Experience in construction, energy, solar, roofing, contracting, or fleet-related operations.
- Familiarity with insurance policies, deductibles, limits, additional insured requirements, and certificates of insurance.
- Experience maintaining claims databases, trackers, or risk-management systems.

📌 Claims Analyst - Immediate Joiner (Mumbai)
🏢 Datum Solution
📍 Mumbai