Key Responsibilities:
Visit customer locations for pre-move surveys and accurately assess household volume, special items, and logistical requirements.
Build and maintain strong relationships with empanelled PNM vendors and moving partners in your assigned territory.
Coordinate end-to-end move execution packing, loading, transit, unloading, and unpacking ensuring adherence to committed timelines.
Act as a single point of contact for the customer throughout the relocation journey.
Handle on-ground escalations, damage complaints, and service issues with prompt resolution.
Collect customer feedback and service completion confirmations post-move.
Identify upsell opportunities for value-added services such as home cleaning, storage, and painting.
Update job status, visit logs, and customer details in the CRM on a daily basis.
Meet weekly and monthly field visit and conversion targets assigned by the team lead.
Desired Candidate Profile:
Own bike + valid driving licence non-negotiable. The role requires daily field visits across the city.
-freshers to experience in field sales, logistics coordination, or customer relationship management.
Solid interpersonal and communication skills comfortable dealing with customers and vendors on the ground.
Self-driven, punctual, and target-oriented with a problem-solving mindset.
Comfortable using smartphone apps and basic CRM/Google Sheets for daily reporting.
Graduates preferred; HSC with relevant field experience will also be considered.
Local candidates with positive knowledge of city geography will have an advantage.
What's in It for You: - Fixed salary + attractive performance-based incentives on every completed move.
Fuel reimbursement for field visits.
Health insurance up to 1 lakh.
Rapid-track growth into senior FRM, Team Lead, or Operations roles.
Structured onboarding and training from day one.
Work with a high-energy team at India's leading prop-tech company.