02 Sep
|
Aspire Software Consultancy
|
Bengaluru
02 Sep
Aspire Software Consultancy
Bengaluru
Handle end-to-end implementation and support of HRMS software for clients.
Understand client requirements and assist in requirement gathering and documentation.
Configure HRMS modules based on client requirements, including Employee Management, Attendance, Leave, Payroll, and other HR processes.
Conduct UAT (User Acceptance Testing) and coordinate with clients to validate system functionality.
Perform functional testing and identify, track, and resolve software issues.
Provide post-implementation support and handle client queries within defined timelines.
Coordinate with the technical/product development team for issue resolution and product enhancements.
Use basic SQL queries for data validation, troubleshooting, and reporting.
Prepare and maintain implementation documents, test cases, user guides, and support records.
Conduct client/user training and product demonstrations.
Monitor client issues/tickets and ensure timely resolution as per SLA.
Gather client feedback and communicate improvement requirements to the internal team.
Support clients during HRMS upgrades, changes, and current module implementations.
Maintain positive client relationships and ensure a smooth implementation and support experience.
📌 Hrms Implementation & Support Bengaluru
🏢 Aspire Software Consultancy
📍 Bengaluru