02 Sep
|
primus globe
|
India
02 Sep
primus globe
India
Hindi Customer Care Executive - No Sales & No Targets.
Cab Facility :- Both-Side Cab Facility
Meal :- One-Time Meal
Working Schedule :- 5 Days Working
Salary :- ₹28,000 CTC + Incentives
Min Qualification :- Graduate
Experience :- Minimum 1 Year
Location :- Sector 18, Gurugram, Haryana
Communication Skill :- Normal English Communication
Roles and Responsibilities :-
Respond to customer concerns and assist with suitable resolutions.
Manage customer interactions through calls, chats, and emails.
Understand customer requirements and provide relevant information.
Track and update customer cases in the system.
Escalate complex concerns to the appropriate department.
Maintain service quality and ensure a smooth customer experience.
Follow standard operating procedures and company guidelines.
Skills Required :-
Robust customer interaction and listening skills.
Clear and qualified communication.
Comfortable using basic computer applications.
Positive decision-making and problem-solving ability.
Patient, courteous, and service-oriented approach.
Ability to coordinate effectively with team members.
Pay: Up to ₹28,000.00 per month
Benefits
Commuter assistance
Food provided
Health insurance
Life insurance
Provident Fund
Application Question(s):
How much do you rate your English communication skill out of 10?
How many months of experience do you have in calling related domain ?
What's your last in-hand salary ?
Are you ok with sales role as well with higher incentives ?
Education:
Bachelor's (Preferred)
Language:
English (Preferred)
Location:
Gurgaon, Haryana (Preferred)
Work Location: In person
📌 Hindi Customer Care Executive Gurugram (India)
🏢 primus globe
📍 India