Business Analyst Retail Applications

Experience : 24 Years

Qualification : B.Tech/B.E./BCA/MCA/B.Sc. CS/IT or equivalent technical qualification.

Job Overview

We are looking for a Business Analyst to join the Kalyan Jewellers IT team and support retail business initiatives. The role is primarily focused on business analysis, requirement documentation, stakeholder/vendor coordination, project tracking, and application support governance.

This is a client-side functional coordination role and does not involve software development.

Key Responsibilities

- Gather and analyse business requirements.
- Prepare BRDs, FRDs, SOPs, process flow diagrams, user stories, and functional specifications.
- Coordinate with business users, software vendors, and IT teams.
- Organise requirement discussions, workshops, and solution walkthroughs.
- Track projects, enhancements, support issues,



risks, actions, and deliverables.
- Coordinate testing, deployment, change management, and implementation.
- Maintain project documentation and provide management status updates.

Required Skills

- Working knowledge of retail business processes.
- Strong analytical, communication, documentation, and stakeholder management skills.
- Ability to coordinate multiple teams/vendors.
- Proficiency in Excel, Word, and PowerPoint.

Positive to Have

- Experience in ERP implementation or application support.
- Knowledge of APIs and enterprise system integrations.
- Exposure to project coordination methodologies.
- Basic finance and accounting knowledge

📌 Business Analyst (Thrissur)
🏢 Kalyan Jewellers
📍 Thrissur