Job Description
Job Summary
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nWe are looking for a System Admin Trainee who is interested in building a career in IT infrastructure and system administration. The candidate will work closely with the IT team to provide day-to-day technical support, troubleshoot hardware and software issues, and assist in managing network, security, and IT assets.
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n Key Responsibilities
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Provide first-level IT support to employees for hardware and software-related issues.n
Assist in setting up and configuring laptops, desktops, printers, and other IT equipment.n
Support user account creation, access management, and basic system configurations.n
Assist with troubleshooting LAN, Wi-Fi, Internet, and network connectivity issues.n
Support in managing switches, routers, firewalls, and VPNs.n
Assist with basic monitoring of servers, network devices, and system performance.n
Support FortiGate and Sophos firewall administration under the guidance of senior team members.n
Assist in maintaining CCTV, ESSL biometric systems, and other office IT infrastructure.n




Maintain IT asset records, documentation, and inventory.n
Assist with ISO 27001-related IT documentation and compliance activities.n
Coordinate with ISPs and IT vendors for basic technical support and service requests.n
Maintain records of IT incidents, troubleshooting activities, and asset allocation.n
Follow IT security, access-control, backup, and system maintenance procedures.n

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n Required Skills
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Preferred Relevant IT/networking certificationsn
Basic knowledge of System Administration & Networkingn
Hardware and software troubleshootingn
Basic understanding of Firewalls and VPNn
Basic knowledge of Windows operating systemsn
IT asset managementn
Basic understanding of IT securityn
Positive documentation skillsn
Valuable communication and problem-solving skillsn

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n Educational Qualification
nBachelor's/Diploma in Computer Science, Information Techno

📌 System Admin Trainee Thiruvananthapuram
🏢 Appfabs Incorporation
📍 Thiruvananthapuram