Lead a team of FLS focused on current customer acquisition through tech-enabled lead allocation. Ensure timely lead conversion, process adherence, and productivity.
Preferred candidate profile:
- Drive monthly productivity of 8-10 Lakh for the unit.
- Maintain a span of 7-8 FLSs
- Sourcing quality business - Maintain good persistency (>90%) or the branch
- Manage and motivate FLS to convert warm external leads to drive conversion
- Monitor lead flow, conversion ratios, and MIS reporting.
- Conduct training on product knowledge and tech tools (LMS, PWT, DVC).
- Maintain compliance and customer satisfaction standards.