Company Description Core Link Communication Pvt Ltd is a Bangalore-based integrated business solutions company that connects logistics, insurance, and workforce supply services across South India. Built on reliability and operational excellence, the company has become a trusted partner for organizations ranging from quick-commerce leaders to local warehouse operators. Headquartered in Parappana Agrahara, Bengaluru, Core Link Communication supports diverse business needs with tailored, on-ground solutions.

With operations spanning Hosur and Chennai and 24×7 service availability, the company focuses on keeping client businesses running smoothly and efficiently. Applicants can expect to join a dynamic, growth-oriented environment with exposure to multiple industries and regional markets.

Role Description The BPO Telecaller role is a full-time, on-site position based in Bengaluru. In this role, the telecaller will make outbound and receive inbound calls to support logistics, insurance, and workforce-related services for clients. Daily responsibilities include explaining services, answering queries, updating customer information in internal systems, and maintaining accurate call records.

The telecaller will follow scripts and process guidelines, resolve basic issues or escalate complex concerns, and ensure high-quality customer interactions. The role also involves achieving call targets,



collaborating with team members, and providing feedback to improve processes and customer experience.

Qualifications

- Candidates should possess strong communication skills, including explicit spoken English and local language proficiency, active listening, and professional telephone etiquette.
- Candidates should possess customer service skills such as problem-solving, patience, and the ability to handle high call volumes with a calm, service-oriented approach.
- Candidates should possess basic computer and data entry skills, including use of call management systems, CRM tools, and accurate documentation of call details.
- Candidates should possess organizational and time-management skills to manage daily call targets, follow up on pending cases, and adhere to schedules.
- Candidates should possess interpersonal skills for working effectively with team members, supervisors, and cross-functional departments.
- Prior experience in BPO, telecalling, or customer support is preferred but not mandatory; freshers with strong communication skills are encouraged to apply.
- Minimum educational qualification: Higher Secondary (10+2); a diploma or bachelor’s degree in any discipline is an advantage.
- Willingness to work flexible shifts, including evenings, weekends, or rotational schedules as required by business operations.

📌 Bpo telecaller (Bengaluru)
🏢 Core Link Communication
📍 Bengaluru