03 Sep
|
Simtrak Solutions
|
Bengaluru
03 Sep
Simtrak Solutions
Bengaluru
Hiring Booking Manager
Company: Simtrak Solutions
Experience: 1+ Year
Salary: ₹4–5 LPA
Location: Bangalore, India
Employment Type: Full time
_*### Roles & Responsibilities*_
- Manage day-to-day hotel room reservations, including new bookings, amendments, cancellations, and confirmations.
* Coordinate with hotels regarding room availability, rates, room categories, and booking requirements**.
- Handle guest inquiries and provide accurate information regarding room availability, rates, and reservation policies.
- Ensure bookings are entered and maintained accurately in the relevant booking systems/platforms.
- Coordinate with hotels and guests to resolve booking discrepancies, changes, and other reservation-related issues.
- Monitor booking status and ensure timely confirmation and communication to guests.
- Maintain accurate records of reservations, cancellations, modifications,
and related documentation.
- Coordinate with internal teams to ensure smooth handling of hotel bookings and guest requirements.
- Prepare and maintain basic booking and reservation reports.
- Ensure professional and timely communication with guests and hotel partners.
_*### Requirements*_
- Bachelor’s degree in Hospitality, Travel & Tourism, Business Administration, or a related field.
- Minimum 1 year of experience in hotel reservations, bookings, hospitality, travel, or a similar role.
- Solid communication and customer-handling skills.
- Good coordination, organizational, and problem-solving abilities.
- Professional approach with a strong focus on customer service and accuracy.
📌 Booking Manager (Bengaluru)
🏢 Simtrak Solutions
📍 Bengaluru