Role & responsibilities

We are looking for a skilled and proactive Maintenance Engineer IT to manage IT infrastructure, provide technical support, and ensure seamless operation of enterprise systems.

• Lead and manage IT support operations, ensuring timely resolution of incidents and service requests.
Provide end-user support for desktops, laptops, printers, and enterprise applications.
Perform installation, configuration, troubleshooting, and preventive maintenance of IT systems.
Manage IT assets, conduct audits, and maintain asset inventory.
Handle basic networking (TCP/IP, LAN/WAN, VLAN, Wi-Fi) and system administration tasks.
Support Development and QC environments to ensure high availability and performance.
Manage user access (IAM), on-boarding/off boarding, VPN access, and RBAC controls.
Coordinate with Infrastructure, Network, Security, and Application teams for issue resolution.




Monitor tickets via ITSM tools and ensure SLA compliance.
Support VC meetings, security systems, and enterprise tools (Jira, Confluence, Bitbucket, etc.)

Preferred candidate profile

Robust knowledge of Windows, Linux, and macOS environments • Experience in IT support, system administration, and troubleshooting • Basic networking knowledge (LAN, WAN, VLAN, Wi-Fi) • Familiarity with ITSM tools and access management (IAM/RBAC) • Valuable understanding of IT security policies and compliance • Robust communication and team management skills Preferred: • Experience with VPN, cybersecurity tools, and asset management • Exposure to development tools and environments

📌 Maintenance Engineer It Bengaluru (India)
🏢 National Institute for Smart Government (NISG)
📍 India