- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Manage and maintain accurate records of customer interactions.
- Collaborate with internal teams to resolve complex issues.
- Develop and implement process improvements to enhance efficiency.
- Meet or exceed performance targets and quality standards.
Job Requirements
- Any graduate or postgraduate degree is required.
- Minimum 1 year of experience in a call center environment.
- Excellent communication and problem-solving skills are essential.
- Ability to work in a rapid-paced environment and meet deadlines.
- Strong analytical and critical thinking skills are necessary.
- Experience with CRM software and other relevant tools is preferred.
About Company
RAJAGIRI HOSPITAL is a leading healthcare provider committed to delivering exceptional patient care and services. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.