Company Description Oliveboard is a leading exam preparation platform in India, serving over 30+ million learners across more than 2,500 cities and towns. The company focuses on Banking and Government exam preparation through structured live class programs delivered by top faculty. Learners benefit from high-quality tests and online study materials designed to simulate real exam environments.

Oliveboard’s proprietary AI engine analyzes performance, identifies weak areas, and continuously works to improve learner outcomes. The team is committed to creating engaging, impactful learning experiences for aspirants nationwide.

Role Description The Inside Sales Associate is a full time, on-site role based in Bengaluru. This role involves engaging with prospective and existing learners via phone, email, and online channels to understand their exam preparation needs and recommend suitable Oliveboard courses and offerings.

The Inside Sales

Associate will manage the complete sales cycle, including lead qualification, product demonstrations, follow-ups, and closing enrollments while maintaining accurate records in the CRM. The role includes building strong relationships with learners, addressing queries, ensuring a smooth post-enrollment experience,



and collaborating with marketing and operations teams to enhance conversions and customer satisfaction. The individual will work towards defined sales targets and performance metrics while delivering a skilled and learner-centric experience.

Qualifications

- Demonstrated Inside Sales and Lead Generation skills, including handling inbound and outbound calls and converting prospects into paying customers.
- Experience in Customer Service and Customer Satisfaction, with the ability to respond to queries promptly, resolve concerns, and maintain a positive learner experience.
- Proficiency in Account Management, including nurturing relationships, ensuring renewals or upsells, and tracking interactions in CRM or similar tools.
- Strong communication and interpersonal skills, with the ability to explain course offerings clearly and persuasively in English and, ideally, in at least one Indian regional language.
- Goal-oriented mindset with the ability to work towards sales targets, analyze performance data, and adapt strategies to improve conversion rates.
- Basic computer literacy and familiarity with online learning platforms, sales tools, and productivity software.
- Prior experience in EdTech or educational services is an advantage; a bachelor’s degree in any discipline is preferred.

📌 Associate Representative (Bengaluru)
🏢 Oliveboard
📍 Bengaluru