Teachers Insurance and Annuity Association of America (TIAA)
|
Pune
03 Sep
Teachers Insurance and Annuity Association of America (TIAA)
Pune
Quality Assurance Associate - IN
Deliver high-quality audit support by consistently achieving production, accuracy, and QC effectiveness targets. Ensure compliance with quality standards, identify process gaps, and support team performance through collaboration and knowledge sharing
Key Responsibilities and Duties
- Production Quality Excellence Consistently meet daily production targets within SLA timelines while maintaining 100% accuracy, high QC effectiveness, and minimal error leakage across all assigned processes.
- Quality Assurance Process Compliance Conduct quality checks and peer reviews, identify and escalate process deviations, and ensure strict adherence to defined quality frameworks and standard QC guidelines.
- Team Support Continuous Improvement Provide on-ground query resolution and knowledge sharing, maintain full process versatility, and actively engage in calibration sessions, training, and team meetings to drive consistency and growth.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 2+ Years Required; 3+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
6IC
Associate I QA RKT
Related Skills
- Accountability
- Automation
- Business Acumen-Based Communication
- Business Process Understanding
- Client Relationship Management
- Communication
- Critical Thinking
- Data-Based Decision Making
- Detail-Oriented
- Investment Compliance
- Prioritizes Effectively
- Problem Solving
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Associate - Quality Assurance - RKT (Pune)
🏢 Teachers Insurance and Annuity Association of America (TIAA)
📍 Pune
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