Qualification Experience
Graduate in any discipline.
Solid Excel and analytical skills.
Key Responsibilities 1. End-to-End BGV Operations
Manage the complete background verification lifecycle for hires across 25+ business units.
Ensure timely initiation, tracking, completion, and closure of BGV cases as per defined TATs.
Coordinate with TA Leads and BUHR teams to align BGV activities with hiring plans and DOJ timelines.
Ensure accurate documentation, compliance checks, and resolution of discrepancies before onboarding clearance.
Vendor Management SLA Governance
Act as the primary SPOC for BGV vendors.
Monitor vendor performance against SLAs, quality benchmarks, and TATs.
Conduct periodic performance reviews, audits, and data validations.
Drive corrective actions and support contract governance in coordination with the TA Enablement Manager.
Stakeholder Escalation Management
Handle BGV-related escalations from candidates, TA teams, BUHR,
and vendors.
Investigate adverse findings, red flags, and exceptions, and recommend actions in line with policy.
Provide status updates, communication, and resolution timelines to stakeholders.
Behavioral Competencies
Employee Development
Entrepreneurial Mind-set
Innovation Focus
Outcome Orientation
Stakeholder Partnering
Strategic Orientation
Team Orientation
Transformation Mind-set
Technical Competencies
Communication Skills
Advanced Excel Skills
MS Office
Power BI Skills
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