Company Description Utkarsh Small Finance Bank Limited (USFBL), incorporated in 2016, provides banking and financial services with a strong focus on underserved and unserved communities across India. The Bank’s lending activities are concentrated in rural and semi-urban areas, while deposits and other services reach customers nationwide. Originating from a microfinance legacy, Utkarsh has deep experience in serving rural and semi-urban segments through various loan products, including microfinance, MSME loans, housing loans, personal loans, and commercial vehicle loans.

The Bank also offers a comprehensive suite of digital services such as internet and mobile banking, digital onboarding, online account opening, and access to ATMs and micro ATMs.

Utkarsh Small Finance

Bank is headquartered in Varanasi, Uttar Pradesh, and is committed to financial inclusion and sustainable growth.

Role Description The Assistant Manager role at Utkarsh Small Finance Bank is a full-time, on-site position based in Chandauli.

The Assistant

Manager will support branch operations, oversee daily banking activities, and ensure adherence to regulatory and internal compliance standards.

Responsibilities include supervising customer service, managing account opening and transaction processes, monitoring loan and deposit portfolios, and supporting microfinance and retail lending initiatives. The role involves coordinating with internal teams to achieve branch targets,



guiding staff on processes and policies, and preparing operational and performance reports.

The Assistant

Manager will also engage with local customers and communities to promote the Bank’s products and services and enhance overall branch efficiency.

Qualifications

- Strong knowledge of retail banking operations, including deposits, loans, and branch processes.
- Experience in customer service, relationship management, and handling in-person customer interactions.
- Ability to work with rural and semi-urban customers, with sensitivity to diverse economic and social backgrounds.
- Proficiency in basic financial analysis, documentation, and regulatory compliance procedures.
- Good computer skills, including use of core banking systems and standard office applications.
- Effective communication and interpersonal skills, with the ability to lead and guide branch staff.
- Strong organizational and time-management abilities, with attention to accuracy and detail.
- Bachelor’s degree in Commerce, Finance, Business Administration, or a related field; a postgraduate qualification is an advantage.
- Prior experience in banking, microfinance, or financial services, particularly in rural or semi-urban markets, is preferred.
- Comfort with working in office in Chandauli and willingness to engage with local communities and field activities as needed.

📌 Assistant Manager (Chandauli)
🏢 Utkarsh Small Finance Bank
📍 Chandauli