Role

Overview:

We are looking for an experienced Transition Manager to lead and execute end-to-end service and project transitions, ensuring smooth knowledge transfer, minimal disruption, and successful handover into steady-state operations. The role requires strong planning, stakeholder management and governance skills to manage complex transitions from US to India.

Key Responsibilities:

- Plan, lead and execute end-to-end transitions for mid to large sized deals,

ensuring smooth delivery and minimal service disruption.

- Define and agree on transition success criteria, outputs, and deliverables with onsite and internal stakeholders.
- Prepare and manage detailed transition plans and stream-specific activities (e.g., Knowledge Transfer plan, IT applications provisioning for new joiners,

processes, reporting, current issues/RAID log).

- Lead and monitor Knowledge Transfer (KT) with SMEs, ensuring coverage of all relevant technical and process areas.

- Measure KT and other transition streams success, identifying and addressing gaps or risks proactively.

- Provide regular status updates and progress reports to all relevant stakeholders, including executives and onsite teams.

- Collaborate with internal delivery, operations, and onsite teams to drive execution.
- Ensure the appropriate documentation of processes transitioned in place, including providing a quality review of documentation (Process Maps and

SOPs)

- Ensure successful delivery of transition outputs, including Transition Kick Off, Knowledge Transfer, Ramp Up & Go Lives, tollgates and the overall transition completion





- Identify and monitor transition risks and issues, propose and implement corrective actions
- Provide general transition management expertise and advice
- Conduct go/no-go assessments and facilitate successful service acceptance into steady-state operations.

- Capture and share lessons learned, contributing to the organizations transition to best practices and methodologies.

Key Skills:

- Excellent communication (verbal & written) and presentation skills.

- Strong stakeholder management (internal & external) and client-facing skills.
- Proficiency in risk management, decision-making, and judgment under pressure.
- Leadership and people management abilities to drive cross-functional collaboration.

- Strong quality compliance, governance, and reporting discipline.
- Ability to handle conflict resolution and escalation management effectively.

Requirements:

- 12?15 years of experience, with at least 5+ years in Non-IT transition management.

- Proven success in leading mid-sized to large scale transitions from US and/or different countries to India.
- Hands-on experience in knowledge transfer planning, service migration and client onboarding.

- Should have robust critical-thinking capabilities to solve problems and think about wide-ranging issues and facilitate decisions

Disclaimer: This job posting has been aggregated from external source.

Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Assistant Manager - Transitions (Hyderabad)
🏢 HCA Healthcare UK
📍 Hyderabad