Job Summary The AR Caller / AR Analyst is responsible for working outstanding insurance claims to resolution through payer calls, portal research, and root-cause denial analysis, directly driving down Days in AR and improving collection outcomes.

Key Responsibilities

- Work assigned AR aging buckets (30/60/90/120+ days) via payer calls or portals to determine claim status

- Analyze denial reason codes (CARC/RARC) and take corrective action corrected claims, appeals, or reprocessing requests

- Document call notes and actions clearly in the billing system to maintain a complete audit trail

- Identify denial trends — authorization, eligibility, medical necessity, timely filing, coding/bundling — and escalate systemic issues

- Prepare and submit appeals/reconsiderations with the required clinical and billing documentation





- Meet daily and weekly productivity targets for claims worked and dollars collected

- Coordinate with coding, charge entry, and prior-authorization teams to resolve recurring root causes

- Provide clear status updates for client update calls and reports

Required Qualifications & Skills

- Strong knowledge of denial codes, payer policies, and the appeals process

- Excellent verbal communication for payer calls and solid analytical skills

- Familiarity with clearinghouses and payer portals (Availity, NaviNet, payer-specific portals)

- Willingness and ability to work US shift hours

📌 AR Analyst- RCM Medical Billing (Chennai)
🏢 Human Xpert India
📍 Chennai