If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Summary

Nationwide is a leading insurance and financial services provider committed to delivering extraordinary care to its customers. With a growing presence in India, our technology teams play a vital role in driving innovation and supporting global operations. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Technology Engineer, you’ll deliver standard and custom supportable technology products. The solutions you build are based on Nationwide’s architectural standards, technology roadmaps, industry trends and business requirements. The expertise you provide will focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products.

You’re also accountable for the operational aspects and management for the above products in accordance with the business requirements and defined service level agreements (SLAs).

Key Responsibilities

- Assists in crafting and implementing standard builds/templates for all technology platforms.
- Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
- Continuously improves and enhances existing environments.




- Executes on production engineering processes, incident management, root cause analysis, problem management, change management, release management and knowledge management.
- Maintains proper hardware and software currency levels by working on recommended upgrades.
- Supports operational efforts to maintain environments.
- Provides basic to moderate production support for all technology platforms.
- Assists in overseeing technical labs and development environments.
- Provides proper documentation and training as needed.

Qualifications & Experience May perform other responsibilities as assigned.

Education

Undergraduate studies in computer science, management information systems, or other related degree. Technology experience or non-traditional technology certificates can be substituted for an undergraduate degree.

Experience

One or more years of experience designing and implementing routine solutions.

Experience using basic levels of troubleshooting to fix a problem.

Technical Skills

- Computer Networks
- Computer Science
- Computer Servers
- Database Servers
- Engineering Support
- IT Infrastructure
- Technology Solutions
- Troubleshooting

Soft Skills & Attributes

- Effective communication and collaboration skills
- Analytical and problem-solving mindset
- Ability to work in agile and global environments
- Time management and prioritization
- Understanding of concepts: IaaS, PaaS, SaaS, and package solutions. Insurance/financial services industry knowledge a plus

Additional Information

Reporting Structure Reports to Technology Manager/Director - India

Working Hours

Aligned to India business hours with flexibility for global collaboration.

Location Flexibility

HYbrid with periodic in-office collaboration.

Equal Prospect Statement

Nationwide is committed to diversity and inclusion. All qualified applicants will be considered without regard to race, gender, disability, religion, or other protected categories.

📌 Analyst, Technology Engineer (Hyderabad)
🏢 Nationwide
📍 Hyderabad