Handle restaurant billing and cashiering operations.
Generate accurate bills for food and beverage orders.
Receive cash, card, UPI, and other approved payments.
Verify payment details and provide receipts to guests.
Maintain accurate cash and transaction records.
Perform daily cash closing and hand over cash as per hotel procedures.
Coordinate with Restaurant Service, Kitchen, Front Office, and Accounts teams.
Verify discounts, complimentary items, cancellations, and adjustments as per authorization.
Ensure all restaurant transactions are properly recorded in the POS system.
Handle guest billing queries professionally.
Report billing discrepancies or cash shortages to the supervisor immediately.
Maintain confidentiality of financial and guest information.
Follow hotel SOPs, cash-handling procedures, and hygiene and grooming standards.