03 Sep
|
UNext Learning
|
Bengaluru
03 Sep
UNext Learning
Bengaluru
Company Description UNext Learning is dedicated to making higher education affordable and accessible for learners everywhere. The company provides a full-stack technology platform that enables universities and colleges to deliver online courses and degree programs. Its programs focus on re-skilling, up-skilling, and workforce development for individuals seeking career advancement.
UNext Learning works closely with learners and university partners to achieve measurable outcomes and meaningful impact. The organization aims to be a lifelong learning companion, helping learners unlock their potential without limitations of cost or location.
Role Description The Admission Officer – B2C Sales is a full-time, on-site role based in the Greater Bengaluru Area. This role involves engaging with prospective learners, understanding their educational and career goals, and guiding them through suitable online programs offered via UNext’s university partners.
The Admission
Officer will manage inbound and outbound inquiries, conduct consultations over phone, email, and in person, and provide clear information on program features, admissions criteria, and enrollment processes. Daily responsibilities include maintaining accurate records in CRM systems, following up with leads, meeting conversion and sales targets,
and ensuring a positive candidate experience throughout the admissions journey. The role also requires collaborating with internal teams to align admissions processes with marketing campaigns and learner support activities.
Qualifications
- Candidates should possess robust Interpersonal Skills to build trust, understand learner needs, and maintain long-term relationships.
- Candidates should possess Communication skills, including clear verbal and written communication and effective presentation abilities.
- Candidates should possess Customer Service skills to handle inquiries professionally, resolve concerns, and deliver a supportive admissions experience.
- Candidates should possess Education-related knowledge or experience, such as familiarity with academic programs, admissions processes, or edtech platforms.
- Relevant experience in B2C sales, counseling, or admissions, preferably within education or edtech, is beneficial.
- Ability to work with CRM tools, manage pipelines, and meet or exceed sales and conversion targets is preferred.
- A bachelor’s degree in any discipline is preferred; additional certifications in sales or counseling are an advantage.
- Strong problem-solving skills, result-oriented mindset, and willingness to work flexible hours as needed to support learners.
📌 Admission OfficerC Sales (Bengaluru)
🏢 UNext Learning
📍 Bengaluru