Dr. D. Y. Patil Vidyapeeth (DPU) is a renowned institution in higher education, committed to providing accessible, industry-relevant, and career-focused learning opportunities. Through its online education initiatives, DPU enables learners and working professionals to pursue quality higher education with the flexibility of online learning.

DPU Online offers career-oriented undergraduate and postgraduate programs designed to support learners in building relevant skills, advancing their careers, and achieving their professional goals. The institution combines academic expertise, digital learning, learner support, and technology-enabled education to deliver a seamless online learning experience.

Role: Admission Counselor / Team Leader – CounselorWe are looking for Admission Counselors / Team Leaders – Counselors who can guide prospective students and working professionals through their online education journey.

The candidate will be responsible for understanding learner requirements, counseling prospective students on suitable DPU Online programs, explaining program structure, eligibility, fees, admission procedures, and career prospects, and converting qualified leads into successful enrollments.

The role requires a strong combination of counseling, communication, sales, follow-up, and relationship-management skills. The ideal candidate should be comfortable working in a target-driven environment while maintaining a consultative and student-first approach.

Key Responsibilities

- Handle inbound and outbound leads generated through various channels.
- Connect with prospective students through calls, WhatsApp, email, and virtual meetings.
- Understand the learner’s academic background, career goals, and professional aspirations.
- Recommend suitable DPU Online programs based on the learner’s requirements.
- Explain program details including eligibility, curriculum, duration, fees, learning methodology, examinations, and admission process.




- Counsel prospective students and address queries related to online education.
- Handle objections and provide appropriate solutions to move prospects through the admission funnel.
- Follow up with leads consistently and maintain strong engagement until enrollment.
- Convert qualified leads into applications and confirmed admissions.
- Achieve assigned monthly admission, conversion, and revenue targets.
- Maintain accurate lead and student information in the CRM.
- Ensure timely updates of calls, follow-ups, lead status, and application details.
- Coordinate with academic, operations, finance, and admission teams to ensure a smooth enrollment experience.
- Maintain a high level of professionalism and provide a positive learner experience throughout the admission journey.
- Stay updated on DPU Online programs, admission policies, processes, and competitive offerings.

Additional Responsibilities – Team LeaderFor the Team Leader – Counselor position:

- Lead, mentor, and motivate a team of Admission Counselors.
- Set clear performance expectations and support the team in achieving monthly targets.
- Monitor individual and team-level KPIs, including calls, follow-ups, applications, conversions, and revenue.
- Conduct regular performance reviews and provide constructive feedback.
- Assist counselors with complex queries, objections, and difficult conversions.
- Identify gaps in the admission funnel and implement strategies to improve conversion rates.
- Ensure CRM hygiene, process compliance, and timely follow-up across the team.




- Conduct regular training and coaching sessions to improve counseling and sales effectiveness.
- Prepare and share performance reports with management.
- Foster a collaborative, target-oriented, and learner-centric team culture.

Qualifications & Skills
- Bachelor’s degree in any discipline; postgraduate qualifications are an advantage.
- 1–5 years of experience in education sales, admissions counseling, inside sales, student recruitment, or academic counseling.
- Experience in online education/EdTech will be an added advantage.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Good counseling and consultative selling skills.
- Strong objection-handling and negotiation abilities.
- Ability to understand learner requirements and recommend appropriate programs.
- Comfortable working with sales and admission targets.
- Strong follow-up and lead-management skills.
- Familiarity with CRM systems and basic MS Office/digital tools.
- Ability to manage multiple leads and prioritize tasks effectively.
- For Team Leader roles, prior experience in team handling, mentoring, coaching, or performance management is preferred.

What We’re Looking ForWe are looking for individuals who are:
- Student-focused – genuinely interested in helping learners make informed career decisions.
- Goal-oriented – motivated by achieving and exceeding admission targets.
- Strong communicators – confident in speaking with students, working professionals, and other stakeholders.
- Proactive – disciplined with follow-ups and lead management.
- Persuasive yet consultative – able to influence decisions without compromising the learner experience.
- Adaptable – comfortable working in a quick-paced online education environment.

Employment Type: Full-time Work Mode: On-site

Location: Pune- Pimpri & Viman Nagar

- Department: Admissions / Student Enrollment

📌 Admission Counselor/Team Leader- Counselor (India)
🏢 Dr D Y Patil Vidyapeeth (DPU)
📍 India