We are looking for a confident and well-organized Admin & Operations Executive to handle guest calls, enquiries, administrative tasks, and day-to-day operational coordination.
Key Responsibilities
- Handle guest calls, enquiries, and requests professionally
- Provide accurate information about bookings, rooms, facilities, and services
- Handle daily administrative work, documentation, and records
- Follow up on operational tasks and guest concerns
Requirements
- Excellent communication skills are mandatory
- Fluent in English; additional languages are a plus
- Confident and comfortable speaking with guests
- Good organizational and problem-solving skills
- Basic computer and Excel/Google Sheets knowledge
- Hospitality or customer service experience is preferred
Perks
- Growth opportunities within Monkey Tribe
- Exposure to hospitality and operations
- Friendly and energetic work environment