Company Profile Chola MS Risk Services

Chola MS Risk Services is a joint venture between the Murugappa Group (India) and Mitsui Sumitomo Insurance Group, one of the largest insurance groups globally and a leader in Asia.

The company has strategic partnerships with Arcadis, a leading global natural and built asset design and consultancy firm, and is a member of the Inogen Group—an association of 12 EHS consulting companies worldwide.

Key Responsibilities

1. Receivables & Collections Management

- Drive the end-to-end process from invoicing to collections, ensuring timely billing and realization
- Ensure accurate and timely delivery of invoices to customers
- Monitor and reduce DSO (Days Sales Outstanding) and improve collection efficiency
- Drive closure of overdue receivables.
- Ensure timely collection of EMD / Security Deposits / retention amounts
- Monitor collections related to secondment engagements and ensure no overdues

1. Cash Flow Optimization

- Prepare and share periodic collection forecasts
- Improve predictability and consistency of cash inflows
- Identify delays in collections and drive timely corrective actions
- Highlight risks impacting cash realization to management

1. Customer & Stakeholder Management

- Engage with project managers, clients, and internal stakeholders for collections and dispute resolution
- Ensure timely closure of billing dependencies and disputes
- Coordinate closely with Sales, Operations, and HR teams to unblock receivables

1. Governance & Control

- Maintain clean and reconciled customer ledgers
- Track customer payment behaviour and identify high-risk accounts
- Ensure adherence to credit policies, billing processes, and internal controls
- Maintain proper documentation of follow-ups and commitments

1. MIS, Reporting & Analytics

- Prepare and circulate periodic MIS including:

- AR ageing reports

- Collection reports

- Invoice registers
- Provide DSO analysis, ageing trends, and customer segmentation

- Highlight

- Delayed payments





- Collection risks

- Bottlenecks impacting realization
- Support business teams with data-driven insights

1. Banking & • Compliance

- Manage issuance, tracking, and closure of Bank Guarantees (BGs)
- Ensure timely closure of expired BGs and avoid financial exposure
- Coordinate with banks and internal stakeholders for BG-related activities

1. Audit & • Compliance

- Ensure adherence to internal financial controls across Revenue to Receivables cycle
- Support internal and external audits
- Ensure nil or minimal audit observations and timely closure of audit points

1. Reconciliation & • Statutory Follow-ups

- Perform TDS receivable reconciliation with books and Form 26AS
- Follow up with customers for closure of discrepancies
- Ensure accuracy and completeness of receivables balances

1. Process Improvement & • Automation

- Identify and implement process improvements in collections and reporting
- Drive automation initiatives to improve efficiency and reduce manual effort
- Strengthen SOPs and standardization across receivables processes

Key Performance Indicators (KPIs)
- Reduction in DSO (Days Sales Outstanding)
- Reduction in overdue receivables (especially >90 days)
- Collection efficiency ratio (Collections vs Opening Receivables)
- Accuracy and timeliness of MIS reporting
- Reduction in disputes and reconciliation gaps
- Audit observations (target: nil/minimal)
- Timely issuance and closure of Bank Guarantees
- TDS reconciliation closure rate

Skills &

Competencies

Functional Skills

- Strong expertise in Accounts Receivable and collections processes
- Positive understanding of project billing / service revenue cycles
- Hands-on experience in ERP systems (Ramco/ SAP / Oracle / or similar)
- Advanced Excel skills (data analysis, ageing, dashboards)

Behavioral Competencies
- Strong ownership and result orientation
- Excellent negotiation and influencing skills
- Ability to handle challenging customer interactions
- High follow-up discipline and closure mindset
- Strong analytical and problem-solving skills

📌 Accounts Receivable Specialist (Chennai)
🏢 Cholamandalam MS Risk Services
📍 Chennai