Scholartude Web Education is looking for a confident and enthusiastic Telecaller to connect with prospective students and parents and promote our academic programs.
As a Telecaller, you will be the primary voice of the organization — responsible for sharing course information, generating interest, and supporting the admissions process.
The ideal candidate should have strong communication skills, a positive attitude, and the ability to convert inquiries into follow-ups and admissions.
Job Responsibilities:
1. Outbound & Inbound Calling
Make outbound calls to prospective students/parents from provided lead lists. Respond to incoming inquiries and assist callers with program-related information.
Follow approved calling scripts while maintaining a friendly and conversational tone.
1. Lead Generation & Follow-Up
Generate new leads through cold calling and regular follow-ups. Update lead status and maintain follow-up schedules consistently.
Schedule appointments or counseling sessions for the admissions team.
1. Information Provider
Clearly explain Scholartude’s courses, features, fee structure, schedules, and benefits. Address frequently asked questions and handle basic objections professionally.
Redirect complex or technical queries to the appropriate department (Admissions/Counseling).
1. Documentation & Reporting
Maintain accurate records of calls, responses, and next action steps in CRM or Excel sheets.
Prepare daily and weekly call reports and submit them to the supervisor.
1. Targets & Performance
Achieve daily calling targets and lead conversion goals. Contribute to team targets and overall admission growth.
Maintain quality communication standards while meeting performance expectations.
Required Skills & Qualifications:
Positive verbal communication skills in Hindi/English (regional language is a plus).
Basic computer knowledge (Excel, CRM, data entry).
Confident, persuasive, and positive personality.
Ability to handle objections and rejection professionally.
Target-oriented and disciplined approach toward work.
Prior telecalling or sales experience preferred but not mandatory.
Perks & Benefits:
Fixed salary with performance-based incentives.
Monthly bonus for target achievement.
Friendly and supportive work environment.
Growth opportunities in Admissions / Sales / Counseling roles.
Training provided for communication and product knowledge.
Paid leaves and festival holidays as per company policy.