TAP Academy is an Ed-Tech company helping individuals build industry-relevant technical and professional skills through training, coaching, and mentoring.
Role Overview
We are looking for an Academic Counselor – Inside Sales to guide prospective students, understand their career goals, recommend suitable programs, and drive course enrollments.
Key Responsibilities
- Counsel students and understand their academic and career goals.
- Recommend suitable TAP Academy courses and programs.
- Follow up with leads generated through marketing and outreach activities.
- Convert leads into enrollments and achieve sales targets.
- Build and maintain relationships with students and parents.
- Handle inbound and outbound calls, emails, and messages.
- Maintain student interactions, follow-ups, and conversions in the CRM.
- Guide students throughout the admission and enrollment process.
- Maintain consistent follow-ups to improve lead conversion.
- Stay updated on TAP Academy's programs and industry trends.
Key Skills
- Excellent verbal and written communication skills
- Solid counseling and relationship-building skills
- Sales-driven mindset
- Good follow-up and lead-management skills
- Customer-centric approach
- Basic CRM and computer knowledge
- Good time-management skills
- Ability to work toward and achieve targets
Qualifications
- Bachelor's degree in any discipline
- 2+ years of experience in sales or counseling preferred
- EdTech experience is an added advantage