Job Description

nAbout the Company
nPidge is a leading technology-driven logistics platform helping businesses deliver with reliability, transparency, and scalability. We empower enterprises to streamline operations, delight customers, and drive sustainable growth.
nAbout the Role
nWe are looking for a Service Account Manager (SAM) to strengthen client relationships, ensure high customer satisfaction, and drive retention and expansion across assigned accounts.
nResponsibilitie
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Own and manage a portfolio of accounts, ensuring long-term partnershipsn
Develop account strategies to meet customer goals and business objectivesn
Build trust-based relationships with client stakeholdersn
Identify upselling and cross-selling prospects for growthn
Partner with Sales, Product,



and Support teams for seamless service deliveryn
Track account performance, identify risks, and implement solutionsn
Share insights, reports, and recommendations with leadershipn

nQualifications
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5–8 years’ experience in Account Management, Customer Success, or B2B Salesn

nRequired Skills
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Excellent communication, relationship management, and problem-solving skillsn
Ability to understand customer objectives and design tailored solutionsn
Strategic and analytical thinker who thrives in energetic environmentsn

📌 Service Account Manager Gurugram
🏢 Pidge
📍 Gurugram