Key Responsibilities
Contact leads received through Meta and other digital marketing campaigns.
Make outbound calls to prospective customers and understand their requirements.
Explain the company's retail interior design, furniture and related solutions.
Qualify leads based on requirement, budget, location and project timeline.
Schedule appointments and meetings for the Sales/Business Development Team.
Follow up regularly with interested and prospective customers.
Maintain accurate records of calls, conversations, follow-ups and lead status.
Update lead information in CRM/Excel on a daily basis.
Coordinate with the Sales Team for qualified and high-potential leads.
Handle customer queries professionally and provide relevant information.
Achieve assigned daily, weekly and monthly calling and conversion targets.
Reconnect with old and pending leads to generate additional prospects.
Track follow-up commitments and ensure timely communication with prospects.
Maintain a skilled and positive approach during every customer interaction.