Required Skills & Qualifications:
Minimum 1 years of experience in tele calling or customer service (education sector preferred).
Excellent communication skills in English, Hindi, and local language and presentable /sometimes they to go to branches and counsel parents
Solid listening and problem-solving abilities.
Basic computer knowledge and experience with CRM tools.
Ability to multitask, manage time, and stay organised.
Positive attitude, patience, and ability to handle parent concerns professionally
Basic Advanced excel knowledge.
Age btw 21 to 30 years- preferred Female /male is also Fine
Key Competencies:
Customer-oriented approach
Confidence and clarity in communication
Persistence in follow-ups
Ability to work under targets
Team coordination