Robust experience in implementing service monitoring for complex systems using Splunk ITSI with at least 1 year experience
Proven experience as a Splunk Administrator(5+ Years)with a focus on ITSI.
-Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience).
Strong understanding of Splunk architecture, data ingestion, and indexing.
Experience with IT Service Intelligence (ITSI) modules, including creating and managing service models, KPIs, and glass tables.
-Proficiencyin scripting languages (e.g., Python,Bash) for automation and integration tasks.
Familiarity with IT infrastructure and operations, including servers, networks, and applications.
Robust problem-solving skills and the ability to work independently and in a team environment.
Excellent communication skills and the ability to collaborate with technical and non-technical stakeholders.
Preferred Qualifications:
Splunk Certified Admin or Splunk Certified ITSI Specialist certification.
Experience in a large enterprise setting. - Familiarity withHelixor other IT service management frameworks.